Privacy Policy

1. Introduction

Anurak Counsel ("we", "us", "our") is committed to protecting the privacy of individuals who contact us or use our services. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it.

Our registered office is at 159 Phaholyothin Road, Samsen Nai, Phaya Thai, Bangkok 10400, Thailand. If you have questions about this policy or about how your data is handled, please contact us at [email protected].

2. Data We Collect

We collect personal data only where it is necessary to respond to your enquiry or to provide legal services. The categories of data we may collect include:

• Full name and contact details (email address, telephone number)
• Correspondence sent to us, including the content of enquiry messages
• Documents you provide in connection with a pension matter
• Information about your pension circumstances necessary to advise you
• Technical data collected via this website (see Cookies section below)

We do not collect sensitive personal data beyond what is strictly necessary for your matter, and we do not collect data from children under 18 years of age.

3. How We Use Your Data

We use personal data for the following purposes:

• To respond to initial enquiries and provide requested information
• To provide legal advisory and representation services
• To maintain accurate client records and correspondence
• To comply with applicable legal and professional obligations
• To improve the operation of this website (analytics data only)

Our legal basis for processing personal data is principally: (a) your consent when you submit an enquiry; (b) performance of a contract or pre-contractual steps when you engage our services; and (c) compliance with legal obligations. We do not use personal data for direct marketing without separate consent.

4. Data Retention

Enquiry data from individuals who do not proceed to engage our services is retained for no longer than twelve months. Client matter files are retained for a period of seven years following the conclusion of the matter, in accordance with professional obligations under Thai law. After that period, records are securely destroyed.

5. Data Sharing

We do not sell or share personal data with third parties for commercial purposes. Data may be shared in the following limited circumstances:

• With pension bodies, government offices, or other parties as necessary to carry out your instructions and with your knowledge
• With professional advisers bound by confidentiality obligations
• Where required by applicable law or a court order

6. Data Protection

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, or loss. These include restricted access to client files, secure storage of digital records, and regular review of our data handling practices.

In the event of a data breach that poses a significant risk to individuals, we will notify the relevant supervisory authority and affected individuals in accordance with applicable requirements under the Thai Personal Data Protection Act B.E. 2562 (PDPA).

7. Cookies

Our website uses cookies to support basic site functionality and to understand aggregate usage patterns. We do not use cookies to identify individual visitors or to build advertising profiles. For full details, please see our Cookie Policy.

8. Your Rights

Under Thai data protection law, you have the following rights in relation to your personal data:

• The right to access the personal data we hold about you
• The right to have inaccurate data corrected
• The right to request deletion of your data in appropriate circumstances
• The right to restrict or object to certain processing activities
• The right to withdraw consent at any time, without affecting processing already carried out
• The right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

This website may contain links to external resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal data from individuals under 18 years of age. If you believe we hold data relating to a minor, please contact us and we will arrange its deletion.

11. Policy Updates

We may update this Privacy Policy from time to time. The current version is always published on this page with the date of last revision. Continued use of our website following any update constitutes acceptance of the revised policy.

12. Contact

For any data protection queries, please write to us at:

Anurak Counsel
159 Phaholyothin Road, Samsen Nai, Phaya Thai, Bangkok 10400
[email protected]